Shipping policy

Shipping Policy

Processing time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping times Once your order is processed, estimated delivery is 10–20 business days to the United States.

Shipping cost We offer FREE standard shipping on all orders within the United States.

Order tracking You'll receive a tracking number via email as soon as your order ships. If you haven't received it within 5 business days of placing your order, please contact us at hello@novahbeauty.store

Delays Occasional delays may occur due to high demand, weather, or carrier issues. We appreciate your patience and will do our best to keep you updated.

Lost or damaged packages If your order arrives damaged or does not arrive within 30 business days, please contact us at hello@novahbeauty.store and we'll resolve it.

Address errors Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

For any questions, contact us at hello@novahbeauty.store